Online Support Tool for Playstation 4 owners
"From September 23rd if you are experiencing difficulties with your PlayStation product you can diagnose the problem online.
We're starting with support for PlayStation 4 and DualShock4, so simply go through the troubleshooting guide and with your help the system will identify the cause of the problem and suggest solutions. If following this process your controller is found to be faulty you can, for most problems arrange...
Self-Diagnosis Online Support Tool for Playstation 4 owners